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WELCOME
We are Lares Relocation...
PLEASE READ EACH RELEVANT SECTION CAREFULLY INCLUDING; DELIVERY VEHICLE INFORMATION, YOUR SERVICE OUTLINE & FAQs.
THIS INFORMATION SHOULD BE READ BEFORE SUBMITTING YOUR IMPORT CLEARANCE FORM (ICF) SO YOU CAN BE SURE TO ADVISE US OF ALL THE INFORMATION REQUIRED TO COMPLETE A SMOOTH AND STRESS FREE DELIVERY.
YOUR SERVICE & FAQs
On your introductory email, your service would have been identified. Below you will find a break down of each service and what you can expect throughout the import process. In addition to this we have provided information on the vehicles we use for our deliveries. Please read each relevant section carefully & read through our frequently asked questions. If you still have questions after this however you can contact us on import@laresrelo.co.uk.
DELIVERY VEHICLES
Find out more about your delivery.
YOUR EUROPEAN SERVICE OUTLINE
YOUR EUROPEAN SERVICE OUTLINE
YOUR EUROPEAN SERVICE OUTLINE
YOUR EUROPEAN SERVICE OUTLINE
YOUR EUROPEAN SERVICE OUTLINE
YOUR EUROPEAN SERVICE OUTLINE
GROUPAGE / PART-LOAD & LCL SERVICE
GROUPAGE / PART-LOAD & LCL SERVICE
GROUPAGE / PART-LOAD & LCL SERVICE
GROUPAGE / PART-LOAD & LCL SERVICE
GROUPAGE / PART-LOAD & LCL SERVICE
GROUPAGE / PART-LOAD & LCL SERVICE
The Basics
With a groupage / part-load delivery service first & foremost it should be noted that this is the economy service which means you sacrifice time but hopefully saved money instead of using your own container. The shared service splits up the costs of shipping & delivery between many of you, making things a little bit cheaper overall. In order to maintain the agreed costs your delivery will be scheduled as and when we are in your area which is subject to other shippers agreeing to delivery date. This a tedious and time consuming process, we are fortunate to have a dedicated team working on delivery dates every day. Handling several hundred deliveries a week this means a lot of juggling and working with various requirements and demands. As such please be patient with us. We know that you have been waiting a long time for your shipments in many cases and often you will be relying on the items to furnish your home. We never want to hold your goods and so we will always try and find the earliest date possible. If you haven't had a date from us it means we are still working hard to get you in the schedule.
The Timeline
ESTIMATED DELIVERY PERIOD FROM ARRIVAL INTO EUROPEAN HUB WAREHOUSE IS:
EUROPE (GREEN ZONE) WITHIN 4 TO 6 WEEKS
EUROPE (RED ZONE) WITHIN 6 TO 8 WEEKS
THE ABOVE ARE ESTIMATES ONLY.
IF YOU HAVE NOT RECEIVED A DELIVERY OFFER, THERE IS NO DATE AVAILABLE AS YET.
YOU WILL BE INFORMED AS SOON AS A DATE IS AVAILABLE.
The Service
This may differ subject to the agreements in place we have with your origin agent but unless explicitly advised in your introduction email the following services are included in your delivery:
Unload all furniture items into your new residence, unwrap & position once with removal of debris. Carry out simple reassembly of tables & beds (which do not require skilled labour or tools.) Basic assembly does not include new furniture, flat pack, bunk beds, wardrobes or desks. All cartons will be positioned in the relevant rooms & fully unpacked to flat surfaces. Or as requested. Garment cartons will be unpacked & placed on a convenient flat surface within the designated bedroom.
Delivery services do not include the placement of items in cabinets, wardrobes or shelving units, or hanging of pictures or mirrors.
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Lares Relocation Services, 38 Howlett Way, Thetford, IP24 1HZ, United Kingdom
IMPORTS +44 (0) 7485 598 170
HAVE YOU APPLIED FOR YOUR TRANSFER OF RESIDENCE YET?
CALL THE TOR TEAM TODAY 0300 200 3700 OR CLICK BELOW TO BEGIN THE PROCESS FOR YOUR DUTY & VAT FREE ENTRY OF HOUSEHOLD GOODS AND PERSONAL EFFECTS INTO THE UK.